Hocus Pocus Cat Hotel
Based in Cavendish, Suffolk
Energy Surcharge
The price above includes a £1 per day energy surcharge. This helps towards the increased cost of electric to power the heating and/or air conditioning units.
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Prices are charged per day, including the day of arrival and the day of departure
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There is a minimum charge equivalent to three days stay (i.e. you may book for just two days but will be charged for three).
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Christmas Day, Boxing Day and New Year's Day are charged at double rate.
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A non-refundable, non-transferrable booking fee/deposit is required within 48 hours of your reservation to secure your booking, this is equivalent to 3 days stay. Longer stays will be subject to a higher deposit. Full payment of the balance outstanding is due 14 days prior to arrival, non-payment of balance will result in me being unable to accept your cat for boarding. Stays of 5 days or less and payable in full on booking. Please do not ask for alternative terms of payment.
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Please ensure you have adequate Travel Insurance, that will cover your boarding fees should your holiday have to be cancelled for any reason, including COVID-19. Refunds will not be given under any circumstances unless notice is given in writing 14 days prior to intended arrival date.
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The cattery is CLOSED for drop off/collection on Sundays and Bank Holidays. I am still happy to look after your cats on those days but will not be open to visitors. As the cat hotel is in our garden, we are on site 24/7.
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To view the cattery, please call me to arrange a mutually convenient time.
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